Frequently asked questions
TABLE OF CONTENTS
TABLE OF CONTENTS
How it works
Adding pay to your card
Traveling with your card
Register and get your card
Using your card
Card management and fees
Transaction and spending history
ATMs and access to cash
Lost or stolen cards and devices
Transfer funds
Security
Account changes
System requirements
More help
1. Some blackout dates and limitations may apply based on your employer's pay cycle and configurations.
2. Standard message and data rates from your wireless service provider may apply.
3. Consult the Cardholder Agreement and Fee Schedule for a complete list of fees.
The Dayforce Wallet Prepaid Mastercard® is issued by Peoples Trust Company under licence from Mastercard International Incorporated. Funds loaded onto the card are held by the issuer Peoples Trust Company, a member institution of the CDIC, and are eligible for CDIC coverage. Dayforce Canada Ltd. is not a CDIC member institution. Funds loaded onto the card are combined with eligible deposits held under Peoples Trust Company for up to $100,000 of deposit protection, per insured category, per depositor. For further information about CDIC deposit insurance, please consult CDIC’s website cdic.ca. To learn more about how your deposits are protected, see the CDIC brochure: www.cdic.ca/wp-content/uploads/cdic-abbreviated-brochure-en.pdf. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the card. You should consult your Cardholder Agreement and Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, contact Customer Support at 1-888-999-6824, Monday – Saturday, 8 am EST – 6 pm EST.