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Locked out of your account or need help resetting your password after hours? Don’t worry, please call support and leave a message. A support agent will get back to you in about an hour.
UNITED STATES
Hours for support:
- Dayforce Wallet Card support: 24 hours per day, 7 days a week
- Dayforce Wallet account or mobile app support: Monday – Friday, 8 a.m. – 10 p.m. ET
CANADA
Hours for support:
- Dayforce Wallet Card support: Monday – Saturday, 8 a.m. – 6 p.m. ET
- Dayforce Wallet account or mobile app support: Monday – Friday, 8 a.m. – 10 p.m. ET
UNITED KINGDOM
Hours for support:
- Dayforce Wallet Card support: Monday - Friday, 8:00 AM - 6:00 PM GMT
- Dayforce Wallet account or mobile app support: Monday - Friday, 8 AM - 8 PM GMT
Banking services provided by and the Dayforce Wallet Mastercard issued by Green Dot Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
©2025 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents. If we are unable to verify your identity, we will not open an account for you.